RM FAQ
Client does not receive Redemption confirmation link?
Redemption confirmation link gets triggered only if RM/Sub broker initiated Redemption transaction. Incase of customer initiated transaction Mobile App/Website client will not get any link as customer himself/herself placing the order.
Why the SIP has not been debited?
There are different reasons for it, the common reason is that the mandate is not approved, please check the status of Login _MF Website_Auto Pay mode. However SIP may not get debited because of insufficient funds/client KYC/Aadhaar PAN not linking. ...
What is FOT in SIP registration?
FOT is First order today where the first installment of SIP gets triggered on the SIP Registration date itself. The unit allotment of the first transaction is dependent on realisation of funds in the AMC's a/c. basis of payment mode/banks the units ...
I am not able to see the Allotment status of the customer?
The allotment of units happens at AMC level on the basis of funds receipt at AMC end. Generally it takes T+1 to T+3 days to settle the funds in AMC a/c depending on the type of transaction & bank . You should always refer to a portfolio statement to ...
Why I am not able to place Redemption request for ELSS scheme?
Redemption in ELSS scheme is allowed only after completion of 3 years as per the AMC guidelines. It works on the FIFO (First In First out )basis, currently the system shows free units on the basis of this given logic for more information refer a/c ...
Client can delete the added Target Beneficiary Demat Accounts ?
Yes, Clients will also be provided an option to ‘Delete’ the already added ‘Beneficiary’ account(s) by submitting the request letter .
Registration of a Transferee account will be a One time ACTIVITY or client need to submit the same for every off market transaction ?
For every successful registration, Transferee account details would be stored as ‘Beneficiary’ under client demat account. Registration of a Transferee account will be a One time ACTIVITY & client not need to submit the request again for add same ...
Which mobile & email used for Otp Authentication for Add Target Beneficiary demat accounts.?
For OTP Authentication, Depository will generate and send an OTP on client’s mobile number and email id registered in the demat account.
Is there any process needed to follow by client post the submission of request for Addition of Target Beneficiary demat accounts to DP ?
Yes . NSDL/CDSL Depository system would send a link on the mobile number and email id registered in the client demat account for the verification of Transferee (s) account details. By clicking the said link, the client would be prompted to enter his ...
What's needed to mandatory filled -up on the Addition of Target Beneficiary demat account forms ?
While submitting the Registration Form client has to fill all the details viz. Client demat account, Target (Transferee) demat account, Target (Transferee) PAN in the registration form & need to be signed by all Account holder's .
What is the address for dispatch physical request letter of Addition of Target Beneficiary demat accounts?
Client has to submit Registration Form (format enclosed as (Annexure – NSDL) and (Annexure – CDSL), to RM / Branch or send the duly filled-in form to – IIFL Securities Limited, 701, Ackruti Centre Point, Central Road, Marol MIDC, Andheri (East), ...
How Client can add the Target Beneficiary in CDSL demat accounts ?
A. Client can Add / Register Target Demat Account as ‘Beneficiary’ through their Easi / Easiest Login. B. Otherwise, Client has to submit Registration Form (format enclosed as Annexure - CDSL) to DP for addition / registration of target demat a/c as ...
How Client can add the Target Beneficiary in NSDL demat accounts ?
A. Client shall initiate the request for addition of target beneficiary demat account(s) by submitting physical form (enclosed as Annexure) to its DP. B. Client shall login to NSDL SPEED-e Portal using password or e-token based option and click on ...
Is the Addition of Target Beneficiary demat accounts process mandatory or Optional ?
Addition of beneficiary target demat details will be mandatory and applicable for all types of OFF MARKET TRANSFER REASON CODE available in NSDL/CDSL system from January 1, 2024.
Who needs to follow the process of Addition of Target Beneficiary demat accounts ?
Addition of Target Beneficiary demat accounts process needs to follow by the client (Transferor) for Addition / Registration of Target Demat Account (Transferee) as ‘Beneficiary’.
Is the addition of Target Beneficiary demat accounts similar to add beneficiary accounts where funds are getting transferred ?
Yes, In simple analogy of banking, it is like before you do a fund transfer through RTGS/NEFT from your bank account, you need to add a beneficiary account where funds are getting transferred.
What is the meaning of Addition of Target Beneficiary in demat accounts ?
With effect from January 1, 2024, Intra-depository (i.e. within CDSL/NSDL) or Inter-depository (between the Depositories CDSL & NSDL) off-market transactions, will be considered for execution only if Demat Account of Transferee (to account where ...
What is KRA?
KYC Registration Agency (KRA) is an agency registered with SEBI under the Securities and Exchange Board of India [KYC (Know Your Client) Registration Agency] Regulations, 2011. The KRA will maintain KYC records of the investors centrally, on behalf ...
What is average TAT for KRA validation and account unfreeze?
Overall its takes approx. 7 days’ time post client submits valid KRA documents and completes mobile, email and aadhar validation.
How will I get information about KRA rejection and what is the process for rectification?
Activation team will send information to all branches/FAN if KRA is rejected and there is dependency on the client's part to provide documents. Branch/FAN needs to collect pending documents and submit them to HO. Rectified documents received can be ...
Is it mandatory for all clients to link Pan with Aadhar ?
Pan Aadhaar linking is mandatory for all individual clients. NRI and Non Individual accounts are not covered under this requirement.
Can we activate a new account without Pan and Aadhar linking?
We have made changes in all on-boarding journeys for individuals and Pan which are not linked with Aadhaar will not be able to open new accounts.
What is the impact on trading if Pan and Aadhar are not linked ?
Effective 01st Jul,2023 exchanges will not permit trading for such clients.
What is the impact on the open position of clients where pan aadhar linking is yet not done ?
All open position clients need to square off before June 30, 2023.
How to link Pan with Aadhar ?
Click on link and follow process to get pan number linked with Aadhaar: - https://eportal.incometax.gov.in/iec/foservices/�
What is normal TAT for Pan and Aadhar linking ?
Process is entirely dependent on Income Tax Dept and NSDL e-governance and normally it takes approx 5 days for successfully reflecting linked status.
What is IPV Due Diligence ?
In-Person Verification (IPV) is the process of verifying that the person opening the account and the original documents submitted as proof are of the same person. Hence this verification is very important from a regulatory perspective and to stop ...
Can we activate Non Individual Accounts based on scan copies of KYC and Documents ?
Non-individual accounts (Corporates, HUF, Trust, Partnership etc) involve a lot of documentation and hence to prioritize account opening and also to reduce rejections on later stages, non individual accounts can be opened based on scan images of KYC ...
What is the checklist for Non Individual Accounts ?
Please click to download ___________ (Annexure 1)
When can new clients start trading ?
As per recent regulatory guidelines, clients are able to trade only when UCC is approved by Exchanges and KRA is validated. Already KRA verified clients will be able to trade from T+1 day if UCC is done before 5 pm on T Day and on T+2 day onwards if ...
What is family mapping for 360 reports and what benefits and conditions of Family mapping for 360 reports ?
We have an online facility for clients to map their family members and view consolidated portfolio 360 reports. Benefits of mapping clients under single family for portfolio 360 reports are : 1. Clients can view family portfolios under a single tab. ...
What is the process for Family Mapping for 360 Reports ?
Clients can follow simple steps for Family Mappings. Step 1 : Go to My Account >> Profile >> Family Mapping Step 2 : Select login id for the client which requires to be mapped to head of the family. Step 3 : After the id is selected, SMS and email ...
What is DDPI ?
DDPI is demat debit and pledge instructions introduced by SEBI which has replaced POA for demat debit. Below are the important points related to DDPI: � DDPI is limited to settlement and margin pledge transactions. � DDPI can be done online using ...
Can we activate POA if a client is having debit in his demat account ?
You can not activate POA now for settlement and margin pledge transactions. Existing clients which already had POA mapped will continue to be valid.
What is DDPI for Mutual Funds ?
DDPI now covers Mutual Fund Redemption , buy back etc DDPI now covers all transactions including (Sell, Pledge, MF redemption and Buy Back), there is no requirement to submit Physical Additional POA.
How to Activate DDPI ?
New clients have the option to opt for DDPI during on-boarding journey. Existing clients can opt for DDPI through TT Web or MobileApp DDPI through online journey and Mobile App is available for Individual single holder accounts only. Physical DDPI ...
Which Clients are treated as Dormant ?
Clients who have not done any trade or transactions in the last 365 days are treated as Dormant Clients and such clients are not able to trade unless the same is removed from dormancy.
How to remove clients from Dormancy?
Dormant clients get pop up messages in Ttweb or MobileApp to confirm his latest KYC details. Once the client confirms the latest details and clicks on the submit button his request is accepted. Such a request is then sent to the exchange and ...
When can dormant clients start trading post raising reactivation requests ?
Dormant clients can trade effectively from T + 3 days. T Day: Dormant reactivation request received. T + 1 Day: UCC in exchange is activated, and the exchange sends data to the depository for linking. T + 2 Day: End of T+1 or by T+2 confirmation from ...
What are the online modes available ?
Clients demographic and most of other important details can be modified online through below modes: Ttweb MobileApp Whatsapp etc
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