RM FAQ
How long will it take to switch back to Trading Account?
Fund Source Switch usually takes 2 to 3 days. The client will get email and SMS updates when the switch request gets approved or rejected.
My revoke mandate request failed, what could be the reason?
The reason for revoke mandate failure can be found by visiting Profile → My Details → Fund Source(TSBM)→View on the particular mandate
How long will it take for the amount in my bank account to get unblocked after I revoke a mandate?
Mandates usually get revoked within 10 minutes.
Can I revoke all the mandates?
Yes, if the available balance after the mandate is revoked does not go below the outstanding debit balance.
Can I revoke a mandate?
Yes, if the available balance after the mandate is revoked does not go below the outstanding debit balance.
How would I know how much margin I have to trade?
The client will be able to see the margin on multiple pages: Profile → My Details → Fund Source(TSBM) Funds page on Mobile Apps
Where do I see all my mandates?
The client will have to visit Profile → My Details → Fund Source(TSBM)→ Add Mandate to view all mandates.
How long can it take to get a mandate successfully registered?
Mandates usually get registered within 10 minutes. Client can check the mandate status and other details by visiting Profile → My Details → Fund Source(TSBM).
How do I add a mandate?
The client will have to visit Profile → My Details → Fund Source(TSBM)→ Add Mandate to add a new mandate.
How would I know the status of the Fund Source switch request?
The client will have to visit Profile → My Details → Fund Source(TSBM) to see Fund Source switch request status.
Will I be able to trade while my Fund Source switch is in progress?
Yes.
Will I be able to place Intraday, Bracket Order and Cover Order while I am switching from UPI Mandate(TSBM) to Trading Account?
No.
Will I be able to place Intraday, Bracket Order and Cover Order while I am switching from Trading Account to UPI Mandate(TSBM)?
Yes.
Can I use BNPL and Margin Pledge while my Fund Source switch request is in progress?
No.
Can I use BNPL, Intraday, Bracket Order, Cover Order and Margin Pledge when UPI Mandate(TSBM) is active?
No.
How long would it take to switch the Fund Source back to Trading Account from UPI Mandate?
Fund Source Switch usually takes 2 to 3 days. The client will get email and SMS updates when the switch request gets approved or rejected.
Can I switch the Fund Source back to Trading Account from UPI Mandate?
Yes
How long will it take to switch my Fund Source to UPI Mandate?
Fund Source Switch usually takes 2 to 3 days. The client will get email and SMS updates when the switch request gets approved or rejected.
How can I switch my Fund Source from Trading Account to UPI Mandate(TSBM)?
The client can switch the Fund Source from Trading Account to UPI Mandate(TSBM) from all the web, Mobile and exe applications. The client will have to go to Profile → My Details → Fund Source(TSBM) and put a switch request.
Can I use both Trading ledger and UPI Mandate and get a combined margin?
No.
Which categories of clients are allowed to register for TSBM?
A client will only be eligible for switching to TSBM if the client meets all the below requirements: Resident individuals and Hindu Undivided Families (HUFs) who settle their trades with IIFL Securities. If such a client has appointed a Custodian ...
How to check the status of a Transmission Request?
You can check the status of Transmission documents on AAA by raising the query under Subject Head-CDSL/NSDL, Sub Subject Head-Transmission, Third Level Drill down-Status of transmission
What is difference between KRA status as “KRA Validated” and “KRA Registered”?
Client who has submitted proof of address as Aadhar has status as KRA validated post KRA validation and clients who has submitted proof of address other than Aadhar has status as KRA registered. Both KRA Validated and KRA registered status are valid.
How does KRA validation impacts trading for new and existing accounts?
All new accounts are opened with inactive status and trading rights are given to clients only post KRA is validated. For existing accounts – KRA, exchanges and depositories has frozen all existing accounts which are on hold/rejected KRA status. Such ...
What is status of account whose KRA is on hold/rejected?
Such accounts are in freeze mode in our system, and you can check the freeze reason through AAA. Reports > Summaries > Freeze Details
How to validate KRA?
A. To validate KRA, the client can click on the respective link below and complete the process. CVL KRA: https://validate.cvlindia.com/CVLKRAVerification_V1/ CAMS KRA: https://camskra.com/PanDetailsUpdate.aspx NDML KRA: ...
What is the Impact of approved stock as on 31.08.2024 will be considered as non-approved stock from 01.08.2024 ?
1 IIFL category will be Z 2 Margin benefit shall be given as below on repledged stocks Month Applicable haircut From August 01, 2024 40% or VAR whichever is higher From September 01, 2024 60% or VAR whichever is higher From October 01, 2024 80% or ...
Shall we get margin on T+1 for stock bought today in MTF?
Yes, Need to authenticate by client to pledge the stock in MTF before 8:30 PM on T Day only
Is there any separate validation process used by exchanges, depository and KRA?
No, all entities use the same pan validation link of Protean/UTI which indirectly uses income tax data to validate.
What happens if pan validations fail as per process?
If pan validations fail – onboarding journey will be stopped, and client must enter all valid details. Only when all details like Pan Number, Client Name, DOB and Aadhar details validated, client will be able to proceed.
How to find a name as per ITD?
To find the name as per ITD, login to incometax.gov.in/iec/foportal, click the name and then click on My Profile. ITD name is also name which is reflected in ITR copies, if ITR copy of client is available, you can enter name as per ITR copy.
Client name to be entered basis which document?
The client must enter the name as per the PAN card or ITD (Income Tax Department) in the same order. The name on the PAN card can differ from the name on the Income Tax Department (ITD).
What is the new Pan Validation Process and how it is different from earlier process?
Earlier pan validation was done automatically using pan number entered by client during on-boarding journey. We used to get all details like Clients Name, DOB, Aadhar Seeding Status etc from Protean (Pan Validation Agency)API . However as per new ...
What is ALB + AHV = Negative in BOD ?
Exchange may increase margin on portfolio level on next day BOD file which need to get clear before 10.00 A.M (Before 1st Snapshot) incase of client does not have sufficient margin to mitigate the exchange margin requirement. Failing to mitigate ...
How DPC is being calculated for Trading Balance ?
1. DPC will be calculated on clear trading ledger debit balance considering unsettle Cash & FO bills 2. SPAN debit will be adjusted up to the collateral benefit. If IIL Debit 100000, SPAN 125000, Collateral 90000 then net debit would be 10000 & if ...
Where to check the Status of Dematerialization request Form (DRF)?
We have enabled the facility to check the status of submitted Demat Request for conversion of physical shares into electronic mode by following the path-AAA > Reports > DRF status option.
From where we can download the Dematerialization request Form (DRF)?
We have enabled the facility to download Demat Request Form (DRF) online for both NSDL and CDSL with a unique serial number. Accordingly, you can download the same from AAA > More > Utilities > Demat Request Forms. Also, please ensure that same ...
How to Cancel/Delete Mandate in MF?
Mandate cancel/Delete only in client Login by mf.indiainfoline.com> Click on Bank & Autopay option_click on 3 dots & Delete OR Mobile App _Watch list_Mutual Fund_Manage Autopay_select Bank_click on 3 dots_Delete?
Close ended funds redemption process?
In a closed-end fund, clients cannot redeem your units till the maturity of the fund. But since they are listed on a stock exchange and trade just like a stock, clients may be able to sell their units there.You should always refer to the portfolio ...
Orders rejected due to pledge units?
Most Redemption orders are rejected because units are under Pledge, so first you will have to unpledge the units and then place redemption order in T+1 working day.
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