Partner FAQ
How to check Annual Global Report ?
Plz follow below steps for checking Annual Global Report. TT >> My Account >> Annual Global Report
How to check TAX invoice Reports ?
Reports are Available on AAA >> Reports >> Others >> GST Invoice
How to check Profit & loss/Capital & gain ?
Reports are Available on AAA >> Reports >> Individual Clients >> Trading >> Realized P&L.
How to check Portfolio Analysis Report ?
Plz follow below steps for Portfolio Analysis Report. TT >> My Account >> Portfolio >> Portfolio Analysis Report
How to check Unrealized Report ?
Reports are Available on AAA >> Reports >> Individual Clients >> Trading >> Unrealized P&L.
How to check Daily Margin Report ?
Reports are Available on AAA >> Reports >> Summaries >> Client Margin Reports.
How to check STT certificate ?
Reports are Available on AAA >> Reports >> Individual Clients >> Daily reports >> STT Certificate.
How to check Trade Details ?
Reports are Available on AAA >> Reports >> Individual Clients >> Daily reports >> Trade Listing.
How to check DP Holding Reports ?
Reports are Available on AAA >> Reports >> Individual Clients >> Trading >> BOD Holding.
How to check Brokerage & Van Plan Report ?
Reports are Available on AAA >> Reports >> Summaries >> VAS Detailed Report.
How to check DPC Charges ?
Reports are Available on AAA >> Reports >> Individual Clients >> Others >> Interest Delayed payment.
How to check IS/B2P Charges ?
Plz follow below steps for IS/B2P Charges Reports. TT >> My Account >> Charges >> IS/B2P
How to check STT Charges ?
Plz follow below steps for STT Charges Reports. TT >> My Account >> Charges >> STT Charge
How to update Rate & Date for Off Market Transactions ?
Plz follow below steps for Rate & Date for Off Market Transactions Reports. TT >> My Account >> portfolio >> P&L Summary >> Click here for offline transfer
How to check Margin pledge & Margin Reports ?
Plz follow below steps for Margin pledge & Margin Reports. TT >> Report >> Holding >> Pledge Securities >> Create Pledge/Unpledge/Order Status
How to check Unpledge share under BMFD ?
Plz follow below steps to check Unpledge share under BMFD Reports. TT >> Report >> Margin >> Pay Now
If Client placed pledge request in TT Manager and remarks showing as rejected, Please let me know next steps?
Plz contact to the Appsupport team.
If Client placed pledge request in TT Manager and OTP Not received ?
Plz contact to the Appsupport team.
How to check pledge logs ?
Plz contact to the Concern DP Team
If client has not received the Dividend plz let us know the process?
Client has to contact respective RTA.
What is the process to get Email Logs and SMS logs ?
Plz raise the Query in CRM along with period for which you need email logs and sms logs.
If client facing TT and Mobile Apps Login related queries ?
Plz contact to the Appsupport team.
If client is facing TT and Mobile Apps order execution related issues ?
Plz contact to the Appsupport team.
Need Additional Surveillance Deposit report?
Raise the Query in CRM with proper details.
Whom to contact for Freeze and Unfreeze related queries ?
You can check the freeze reason of client in AAA>Reports>Freeze Detail and fulfill the requirement accordingly. Or you can raise the query in AAA>Activation and Modification>Freeze-Unfreeze (third level to be selected as per requirement)
If any Discrepancy in P/L and 360 Report like (Avg Rate, Corporate Action, Meger, Off market trade, etc.,) what needs to be done at our end?
Plz raise the Query in CRM
Need details related to Margin Shortfall Penalty.
Plz raise the Query in CRM
Please explain Margin Shortfall Penalty Levied in Percentage.
Please find the details as below for your reference. 1. (< Rs 1 lakh) And (< 10% of applicable margin) - 0.5% 2. (= Rs 1 lakh) Or (= 10% of applicable margin) - 1.0% 3. More than 3 consecutive days, then penalty of 5% 4. More than 5 days in a month, ...
Please let us know impact of Corporate actions in Derivatives market.
In case of Dividend for Future Trade, market rate will get reduce (As per Dividend rate) In case of Dividend for Option, Strike price will get reduce (As per Dividend rate) In case of Bonus for Future & Option Trade, Qty will get increased (As per ...
How NRI Trade get Settled for Cash and FNO?
Please find the process details as below for your reference. >NRI Contract notes are Generated in Buy & Sell wise >On T-Day EOD, all NRI Trades get Reported to PIS (Banks) >From PIS (Banks), Contract notes are Settled in T+1 Day >Charges like - AMC, ...
How Custody Trade get Settled for Cash and FNO?
Custody Trade gets settled as per below process. > Participants code is mandatory for trades (NSE and BSE) > Client's Trade settlements done by custody > Broker has to report all trades to custody on same day by 3:30 pm > DP account maintained by ...
How does the BUYBACK Contract Payment get settled ?
BUYBACK Contract Payment gets settled as per below process. > In BuyBack, contract payment get settled directly in Bank accounts > In BuyBack, ledger posting is done for charges only
How does CUSPA Pledge Work ?
CUSA Ledge work as per per below process. > If the client is in Debit on Settlement date, Client's buy stock will be marked as CUSPA PLEDGE. > CUSPA Pledge stockes will be released once the client is in Credit within 6 days or for any Sell Obligation ...
How Auction charges Levied to Client's on Securities ?
Please note auction charges as below for your reference. > In case of Internal Shortage for Seller, 10% Auction charges will be levied on T Day closing rate (Auction Debit). > In case of Internal Shortage for Buyer, 10% Auction charges on T Day ...
How client can buy Mutual Fund ?
To register a SIP online, Guide client to follow the steps mentioned below: Through IIFL Mobile App: Open the menu on IIFL Markets App. Click on Invest. Click on Mutual Funds. Select Buy MF/SIP. Click on Buy or sell. Fill in the required details, ...
How to cancel Mutual Fund SIP?
SIP should be cancelled before 3 days from SIP due date. You can login to mf.indiainfoline.com _Holding_ Ongoing SIP_Select sip_Stop SIP.
Can all clients of IIFL avail Mutual Fund SIP facility?
Yes, all active clients can avail the Mutual Fund SIP facility.
Do client need to login on every Mutual Fund SIP date to place the Mutual Fund SIP orders?
No, once client have placed Mutual Fund SIP requests, Exchange will trigger the SIP orders on every cycle date, SIP will be executed on the successful SIP amount debit.
Can I place Mutual Fund SIP request in any Mutual Fund Scheme?
Mutual Fund SIP requests can be placed in all mutual fund schemes available on BSE Star MF scheme master. Scheme Master gets updated as available in the BSE exchange. Every mutual fund scheme will have an objective, suggested investment horizon, risk ...
Can I place Mutual Fund SIP Request at any time during the day?
Yes. You may place Mutual Fund SIP Request at any time during the day and even post market hours.
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