Whom to contact for Freeze and Unfreeze related queries ?

You can check the freeze reason of client in AAA>Reports>Freeze Detail and fulfill the requirement accordingly.

Or you can raise the query in AAA>Activation and Modification>Freeze-Unfreeze (third level to be selected as per requirement)

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Whome to contact for Freeze and Unfreeze related queries ?
Raise the Query in CRM (or) Mark mail to Updation Team
If client facing TT and Mobile Apps Login related queries ?
Plz contact to the Appsupport team.
If client facing TT and Mobile Apps Login related queries ?
Plz contact to the Appsupport team.
How to update contact detail of FAN?
>Login to AAA and use AAA help and ticket can be raised using below tagging: >Subject Head FAN Team, Sub Subject-FAN Modification, Third Level Drill down- FAN Email id & contact updation and attach the related Proof. The Department will update the ...
Who is the contact person for Marketing related requirements ?
> Login to AAA Web (https://aaa.indiainfoline.com/login)/App >Select More>Branding- Enter your requirement >The desired information will be shared within 7-8 working days on your registered email id.

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