Is it mandatory to set up TOTP, or can I continue with OTP?

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• Can I still use OTP if I have set up TOTP?

  Yes, if you’ve set up TOTP but are unable to use it, you can request a regular OTP during the login process. Simply tap on “Login with OTP” if you’re facing issues with TOTP. This will allow you to authenticate using the OTP sent to your ...

• Is there a timeout for entering OTP or TOTP?

  Yes, OTP and TOTP codes are time-sensitive for security purposes. If the code expires, you will need to request a new OTP or generate a new TOTP code in the app.

• Will I still need to set up TOTP if I switch devices or reinstall the app?

  No, if you switch devices or reinstall the app, you don’t need to set up TOTP again.

• How do I reset TOTP?

  To reset your TOTP: Go to Settings in the app. Tap Reset TOTP. Complete the verification process to reset your current TOTP setup. Follow the instructions to set up a new TOTP using your code generator app.

• How can I deactivate or disable TOTP?

  Currently, there is no option to deactivate or disable TOTP once it has been set up. TOTP is an essential security feature for added protection during the login process.