How can I deactivate or disable TOTP?

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• How do I reset TOTP?

  To reset your TOTP: Go to Settings in the app. Tap Reset TOTP. Complete the verification process to reset your current TOTP setup. Follow the instructions to set up a new TOTP using your code generator app.

• How can FAN activate/deactivate product plan?

  >Login to AAA (https://aaa.indiainfoline.com/login) >Go to More>Requests Type>Product Activation>Select Plan to be deactivated>Enter client code>Select Action -Deactivate and submit the request.

• Is there a timeout for entering OTP or TOTP?

  Yes, OTP and TOTP codes are time-sensitive for security purposes. If the code expires, you will need to request a new OTP or generate a new TOTP code in the app.

• Is it mandatory to set up TOTP, or can I continue with OTP?

  TOTP is optional, you can continue using OTP for authentication if preferred.

• Will I still need to set up TOTP if I switch devices or reinstall the app?

  No, if you switch devices or reinstall the app, you don’t need to set up TOTP again.